FAQs

Please have a look at our frequently asked questions.

FAQs

Please have a look at our frequently asked questions.

Shopping Information

What Shipping Methods Are Available?

We provide shipping to home every Friday each week, and we deliver products after 30-45 days from the invoice date. 

All shipping and transportation afford to the customer, and every package is well-tied and packaged with a cartoon and fiber roller to protect aginst damage or scratches.

Do You Ship Internationally?

Yes, We are shipping internationally using sea shipping, and all furniture is packed and well-organized to ensure that all furniture products are safe and well-delivered.

How Long Will It Take To Get My Package?

We are usually delivering the products in 30-45 days, except for custom furniture, which may take about 45-60 days. We are doing our best to deliver in-time, or even before the exact date.

Payment Information

What Payment Methods Are Accepted?

We accept payment in cash, Visa, and Master Card. Beside, we have installment through banks and other installment service providers like : Aman, and valU

Is Buying Online Safe?

Sure, We provided our website store with the most powerful firewalls, SSL and security to make your buying process secure and private without any third-party or tracking services.

This means information (such as passwords or credit cards) will be securely sent to this site and cannot be intercepted.

Orders & Returns

How do I place an Order?

You can head to our shop, you can browse our products, then you can add the product you like to your cart, then you head to your cart, and proceed the checkout.

We accept Vist, Master Card, and Bank Installment.

How Can I Cancel Or Change My Order?

If you need to replace, modify or cancel your order, you can contact us within 7 working days to amend or refund your payment, you can use this information to contact us:

Do I need an account to place an order?

Yes, you need to register for an account before you proceed with your order, you can use the normal registration process or you can use easy registration with your Google account or Facebook.

How Do I Track My Order?

You can track your order using the “Tracking Page” after you sign in and fill in the order details track your order.